Effective January 6, 2021, the integration of Kofax ReadSoft Online, Kofax’s software-as-a-service (SaaS) solution for invoice data extraction and accounts payable automation, with the Microsoft Dynamics 365 platforms is available. The integrated solutions allow organizations to transform their procure-to-pay workflows and automate mission-critical processes.
Effective July 22, 2020, Microsoft Forms Pro now is called Microsoft Dynamics 365 Customer Voice. Microsoft Dynamics 365 Customer Voice offers a comprehensive means to capture, analyze, and act on customer feedback. There are no changes to the licensing and existing customers don’t need
Microsoft made the following three announcements concerning their Dynamics 365 retail solutions: Microsoft Dynamics 365 Commerce, generally available on February 3, 2020, is a modern omnichannel commerce solution that unifies back office, e-commerce, in-store, and call center and simplifies the integration of new emerging channels.
Effective January 2020, Microsoft announced the availability of Microsoft Dynamics 365 Virtual Agent for Customer Service. This offering combines Power Virtual Agents and Dynamics 365 Customer Service Insights enabling organizations to create no-code chatbots having identified the most common support issues facing their customers.
Effective December 2019, Microsoft announced the general availability of Microsoft Power Virtual Agents as part of the Dynamics 365 family business applications portfolio. This offering allows the creation of chatbots using a guided, no-code graphical interface, which can be further enhanced by building custom
Microsoft announced some changes to the Power Platform. The key changes are: Microsoft Flow is renamed to Microsoft Power Automate, Robotic Process Automation (RPA) is added for delivering an end-to-end automation solution, and Microsoft Power Virtual Agents are added to allow intelligent AI-powered virtual
With the 2019 Release Wave 2, Microsoft announced innovations in Microsoft Dynamics 365 and Power Platform starting October 2019. The 2019 Release Wave 2 includes the release of new products and the expanding of the availability of Dynamics 365 products, as well as announcing new
Microsoft announced the following changes to the licensing of Dynamics 365, effective October 2019: Microsoft Dynamics 365 for Finance and Operations will be split into two single apps: Microsoft Dynamics 365 for Finance and Microsoft Dynamics 365 for Supply Chain Management. Microsoft Dynamics 365
Microsoft announced the General Availability of Microsoft Forms Pro for Microsoft Dynamics 365 customers. Microsoft Forms Pro is a simple to use, yet robust enterprise-survey solution that integrates with Office 365, Dynamics 365, and the Power Platform. It’s built on Microsoft Forms for Office
Microsoft Risk Assessments are services designed to help your organization identify and mitigate security risks within Microsoft technology implementations as part of a Risk Assessment Program (RAP). With data being collected remotely, an expert analyzes the gathered data to create a findings report containing remediation recommendations and discusses it with
Microsoft Azure is a powerful cloud platform that offers a growing collection of integrated services for organizations. This guide will help you navigate Azure’s licensing landscape effectively, ensuring you can optimize costs and maximize the benefits of its services. What is Microsoft Azure? Microsoft Azure is a versatile cloud
In March of 2025, Microsoft announced meter price reductions in Copilot Studio, that make using custom agents for non-Microsoft 365 Copilot users more affordable. Also, deep reasoning capabilities join both Copilot Studio and Microsoft 365 Copilot that allow the AI to think longer about prompts and give better answers.