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Microsoft’s New Definition of “External Users”

Effective October 1, 2024, Microsoft will implement a new definition of “External Users” for customers signing an enrollment or agreement on or after this date.   What is meant by “External Users”? In the context of Microsoft agreements, “External Users” refer to individuals who

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Microsoft Azure price increases in Europe [2023]

Effective April 1, 2023, prices for Azure services in Euro increase by 11 percent to more closely align to Azure pricing in US dollars. Even after this adjustment, customers buying in Euro will continue to find Azure offerings highly competitive. Microsoft periodically assesses its

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Microsoft Enterprise Agreement (EA): The comprehensive Guide

What is the Microsoft Enterprise Agreement? The Microsoft Enterprise Agreement is a licensing agreement that gives large businesses access to a wide range of Microsoft products and services. Under the Enterprise Agreement, organizations can purchase a specified number of licenses for Microsoft products for

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Microsoft Cloud price increases in Europe [2023]

Effective April 1, 2023, Microsoft starts aligning the pricing of Microsoft Cloud products to be globally consistent. The goal is to have consistent pricing reflecting the exchange rate of the local currency to the US dollar (USD).   How will the prices change? Pricing

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Microsoft Dynamics 365 Customer Service Insights available

Microsoft announced the availability of Microsoft Dynamics 365 Customer Service Insights effective May 1, 2019. Microsoft Dynamics 365 Customer Service Insights uses artificial intelligence to automatically group your cases into topics using natural language understanding. Topics enable you to discover and adapt to current

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Microsoft Identity and Threat Protection available

Microsoft announced the availability of the Microsoft Identity & Threat Protection license, which includes the following products: Microsoft Cloud App Security, Azure Active Directory Plan 2, Azure Advanced Threat Protection, Windows Defender Advanced Threat Protection and Office 365 Advanced Threat Protection Plan 2 (Office

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