In April 2022, Microsoft informed that the Software Assurance 24×7 Problem Resolution Support benefit is being fully retired as a Software Assurance benefit – see: https://www.schneider.im/microsoft-software-assurance-24×7-problem-resolution-support-benefit-changes/ This notification is to remind you that as of February 1, 2023, no new incidents will be allocated
Effective February 1, 2023, Microsoft Software Assurance 24×7 Problem Resolution Support benefit fully retires for all customers. Microsoft’s initial communication back in 2019 was that Microsoft would retire the 24×7 Problem Resolution Support benefit and replace it with as-needed support with a 24-hour response
In May 2020, Microsoft declared that they are giving their customers more time to use their Software Assurance support benefit to plan for the upcoming changes. Effective February 2021, Microsoft is further extending the support grace period from February 2022 to early 2023, with
Effective January 31, 2021, Microsoft Deployment Planning Services (DPS) customer planning days as well as customer training days from Training Vouchers will stop accumulating. You can still create vouchers for those days until end of June 2021. Those vouchers are still valid for 180
COVID-19 has led Microsoft to update the policy for how Software Assurance (SA) Deployment Planning Services and Training Vouchers can be used: While Deployment Planning Services and Software Assurance Training Vouchers are typically valid for 180 days after date of creation, for vouchers created
Microsoft is retiring two Software Assurance benefits that have similar offerings outside of Software Assurance and changing the eligibility criteria for a third benefit. Specifically, this means: Microsoft retires the Deployment Planning Services benefit and will fulfill your implementation needs through Microsoft’s premier cloud
According to the August 2019 Microsoft Product Terms, Microsoft Azure Hybrid Benefit now includes options for the Microsoft Azure Dedicated Host. The main aspects of Microsoft Azure Hybrid Benefit for Windows Server and SQL Server remain unchanged. Here’s a summary of the rules for
Microsoft announced that starting October 1, 2019 there will be an update to the licensing of dedicated hosted cloud services. Currently, there aren’t any specific rules for dedicated cloud services in place. In the scenario of dedicated hosted cloud services, currently the same rules
Microsoft released a Frequently Asked Questions (FAQ) site with instructions for IT administrators to manage the Home Use Program (HUP) benefit through the Microsoft Store for Business. You find the FAQ site here: https://www.microsoft.com/en-us/licensing/licensing-programs/software-assurance-by-benefits?activetab=software-assurance-by-benefits-tab:primaryr4
When adopting new Microsoft technologies, it is critical to make sure that all affected employees have access to, understand and utilize these new technologies. Only by implementing technologies in a way, where everybody is onboard, you can maximize the business value of your newly implemented Microsoft solutions for your business
Effective July 1, 2025, Microsoft will implement price increases for its on-premises server products. The main change involves a 10% price increase for all standalone on-premises server products, including SharePoint Server, Exchange Server, and Skype for Business Server. Additionally, prices for the Core Client Access License (CAL) Suite and Enterprise
Effective July 1, 2025, Exchange Server Subscription Edition (SE) and Skype for Business Server Subscription Edition (SE) become generally available, which marks a significant licensing shift in Microsoft’s approach to on-premises server products. It aligns them with the modern lifecycle policy and transitions them from a traditional 3-year version cycle